The age-old saying “the customer is always right” — we’ve heard once, twice, a thousand times before. But how much does great customer service serve as an integral part of surviving in the world of online business? The answer is a lot.
Today, we’re speaking with Tushar Mahajan, CEO of social media management platform, Statusbrew, an app which lets you know how many unfollowers you have. Harsh, maybe. Valuable data, certainly. […]
Jeff Barrett is a man with a whole lot of friends. 272,230 (and counting) in fact. Let’s ask him how he got to be so damn popular, so damn quickly. […]
As you will have no doubt noticed, live videos are all the rage at the moment. Everything from politics to puppies is coming straight to you in real-time, and the concept is already set to be one of the biggest social media trends of 2017.
But if it all sounds a bit daunting to try yourself, or if you’re a little bit camera shy, let us take the pressure off with our complete guide to going live…
Another week, another wave of changes. From Twitter’s Red Carpet livestream to Pinterest’s artificial intelligence tool, we’ve got all the scoop to help you keep up with this ever-changing world of technologies. Blink and you might miss it!
If an Apprentice judge can become the 45th President of the United States, anything can happen.
Like an onion reaching social media stardom, a feisty emoji petition and a KFC scented candle going viral for all the wrong reasons. Don’t believe us? You’ll just have to read on…
#CourgetteCrisis to the British Intelligence’s latest round of recruitment, social media has been nothing short of entertaining this week.
After all, there’s nothing quite like an edition of #WINS and #FAILS to beat the pesky #JanuaryBlues….
We all know that social media can be a great way to communicate with others from around the world, share thoughts, opinions and photos with each other and discover new things. But for children, it can often be dangerous territory. […]
New year, new y̶o̶u̶ trends.
Though video hosting service Vine is officially closing up shop, the future of social media looks ever bright — Instagram rolls out live video and disappearing photos, YouTube gives Facebook a run for its money with in-app messaging and a new social media site dubbed ‘Facebook for kids’ has surfaced.
If you ever hear a commuter’s contagious chuckling on the tube or a co-worker desperately stifling a giggle at something on their computer, chances are they’re watching a brand’s viral marketing campaign.
Today we’re speaking to Elizabeth Knights Ward, Community, Social Marketing & Education Manager at everyone’s favourite social media management platform, Hootsuite. […]
If Christmas is a time for giving, it really is living up to expectations – especially in the world of social media.
From one girl’s perfectly-lit selfie to Cruz Beckham’s Christmas single, social media really is, well, a gift that keeps on giving.