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	<title>Tech - 24 fingers</title>
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		<title>The Digital Detox Economy: Why Consumers Are Paying to Switch Off</title>
		<link>https://24fingers.co.uk/the-digital-detox-economy-why-consumers-are-paying-to-switch-off/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=the-digital-detox-economy-why-consumers-are-paying-to-switch-off&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=the-digital-detox-economy-why-consumers-are-paying-to-switch-off</link>
				<comments>https://24fingers.co.uk/the-digital-detox-economy-why-consumers-are-paying-to-switch-off/#respond</comments>
				<pubDate>Thu, 26 Jun 2025 19:15:46 +0000</pubDate>
		<dc:creator><![CDATA[Emma Goode]]></dc:creator>
				<category><![CDATA[24 Fingers Blog]]></category>
		<category><![CDATA[Tech]]></category>

		<guid isPermaLink="false">https://24fingers.co.uk/?p=6246</guid>
				<description><![CDATA[<p>June 2025 – Your 24-Hour Advantage in Understanding What Digital Consumers Actually Want 🔌 The brutal truth nobody’s talking about: whilst everyone’s obsessing over the next AI breakthrough, millions of consumers are actively searching for ways to escape technology altogether. We’re witnessing the biggest consumer backlash against digital overwhelm since social media began. Remember [...]</p>
<p>The post <a rel="nofollow" href="https://24fingers.co.uk/the-digital-detox-economy-why-consumers-are-paying-to-switch-off/">The Digital Detox Economy: Why Consumers Are Paying to Switch Off</a> appeared first on <a rel="nofollow" href="https://24fingers.co.uk">24 fingers</a>.</p>
]]></description>
								<content:encoded><![CDATA[<div class="fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;'><div class="fusion-builder-row fusion-row "><div  class="fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-0 fusion-one-full fusion-column-first fusion-column-last 1_1"  style='margin-top:0px;margin-bottom:20px;'><div class="fusion-column-wrapper" style="padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;"   data-bg-url=""><div class="fusion-text"><h2><b>June 2025 &#8211; Your 24-Hour Advantage in Understanding What Digital Consumers Actually Want</b></h2>
<p><span id="more-6246"></span></p>
<p><span style="font-weight: 400;">🔌 The brutal truth nobody&#8217;s talking about: whilst everyone&#8217;s obsessing over the next AI breakthrough, millions of consumers are actively searching for ways to escape technology altogether. We&#8217;re witnessing the biggest consumer backlash against digital overwhelm since social media began. Remember when Phones4U&#8217;s Scary Mary kept asking for help with her phone? Well, now consumers have stopped asking for help altogether &#8211; they&#8217;re actively trying to get rid of the bloody things.</span></p>
<p><b>Opportunity:</b><span style="font-weight: 400;"> Tech professionals who pivot to serve the &#8220;digital minimalism&#8221; market in the next 24 days will benefit whilst competitors struggle. </span></p>
<h2><b>🎯 The Tech Rebellion Nobody Saw Coming</b></h2>
<p><span style="font-weight: 400;">Based on comprehensive search behaviour analysis, we&#8217;re seeing unprecedented demand for analog alternatives. This isn&#8217;t a small niche &#8211; &#8220;how do mp3 players work&#8221; spiked +4,950% in the past month alone. People aren&#8217;t just curious about retro tech; they&#8217;re actively seeking escape routes from smartphone dependency.</span></p>
<p><b>Spoiler:</b><span style="font-weight: 400;"> The &#8220;dumb phone&#8221; movement isn&#8217;t driven by nostalgia &#8211; it&#8217;s driven by digital burnout. Search patterns reveal consumers willing to pay premium prices for intentionally limited technology.</span></p>
<h3><b>💰 Show Me the Money</b></h3>
<p><span style="font-weight: 400;">The revenue opportunities hidden in this search data are staggering:</span></p>
<p><b>Service Gap Goldmine:</b><span style="font-weight: 400;"> &#8220;Where can you develop disposable cameras&#8221; broke out as a search term, revealing a massive service infrastructure gap. Whilst disposable camera sales rose +400%, the development infrastructure hasn&#8217;t scaled to match demand.</span></p>
<p><b>Premium Analog Market:</b><span style="font-weight: 400;"> Clear record players doubled in search volume, with &#8220;record player stand&#8221; breaking out simultaneously. Consumers aren&#8217;t just buying vinyl &#8211; they&#8217;re investing in entire analog audio ecosystems.</span></p>
<p><b>Digital Detox Consulting:</b><span style="font-weight: 400;"> &#8220;How to break my phone addiction&#8221; was a breakout search, revealing demand for structured digital dependency solutions. </span></p>
<h2><b>📱 Digital Minimalism Intelligence</b></h2>
<p><span style="font-weight: 400;">The search patterns reveal three distinct consumer segments:</span></p>
<p><b>The Transitional Users:</b><span style="font-weight: 400;"> Searching &#8220;how to switch to a dumb phone&#8221; and &#8220;non smart phone&#8221; &#8211; ready to downgrade but need guidance</span></p>
<p><b>The Hybrid Seekers:</b><span style="font-weight: 400;"> Looking for &#8220;landline mode&#8221; (at all-time highs) &#8211; want smartphone functionality without constant connectivity</span></p>
<p><b>The Complete Escapists:</b><span style="font-weight: 400;"> Searching &#8220;how to live life without a smartphone&#8221; &#8211; seeking total digital independence</span></p>
<h3><b>🔍 Competitive Intelligence</b></h3>
<p><b>Oversaturated:</b><span style="font-weight: 400;"> Traditional smartphone accessories market &#8211; everyone&#8217;s competing for the same hyper-connected audience</span></p>
<p><b>Undersaturated:</b><span style="font-weight: 400;"> Analog transition services, digital detox planning, hybrid connectivity solutions</span></p>
<p><b>Market Gap:</b><span style="font-weight: 400;"> Professional services helping businesses transition to &#8220;analog-first&#8221; customer experiences</span></p>
<h2><b>🔮 Forward-Looking Predictions</b></h2>
<p><span style="font-weight: 400;">H2 2025 positioning opportunities based on historical patterns:</span></p>
<p><b>September-November:</b><span style="font-weight: 400;"> Back-to-school analog planning tools will spike (weekly planners hit all-time highs in 2025)</span></p>
<p><b>Holiday Season:</b><span style="font-weight: 400;"> Gift market for &#8220;gateway analog&#8221; products &#8211; expect vintage tech gifting to surge</span></p>
<p><b>Early 2026:</b><span style="font-weight: 400;"> Corporate digital wellness programs will become standard as &#8220;social media detox&#8221; searches maintain all-time high levels </span></p>
<h2><b>⚡ Your 24-Day Action Plan</b></h2>
<h3><b>Week 1-2: Market Positioning Audit</b></h3>
<ul>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Analyse your current offerings through an &#8220;analog alternative&#8221; lens</span></li>
</ul>
<ul>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Identify which of your services could be repositioned for digital minimalists</span></li>
</ul>
<ul>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Research local film development infrastructure in your area</span></li>
</ul>
<h3><b>Week 3-4: Implementation and Testing</b></h3>
<ul>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Launch &#8220;digital detox&#8221; service packages</span></li>
</ul>
<ul>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Partner with analog product suppliers (vinyl, film cameras, physical planners)</span></li>
</ul>
<ul>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Test messaging around &#8220;intentionally limited technology&#8221; rather than &#8220;retro&#8221; or &#8220;vintage&#8221;</span></li>
</ul>
<p><b>Key Insight:</b><span style="font-weight: 400;"> Don&#8217;t market to nostalgia &#8211; market to intention. These consumers aren&#8217;t looking backwards; they&#8217;re making deliberate choices about their digital future. </span></p>
<h2><b>💡 Global Market Translation</b></h2>
<p><span style="font-weight: 400;">This trend translates across markets because digital overwhelm is universal. However, implementation varies:</span></p>
<p><b>UK/Europe:</b><span style="font-weight: 400;"> Focus on &#8220;mindful technology&#8221; messaging and premium analog experiences </span></p>
<p><b>US:</b><span style="font-weight: 400;"> Emphasise productivity and focus benefits of digital minimalism </span></p>
<p><b>Asia-Pacific:</b><span style="font-weight: 400;"> Position as luxury lifestyle choice and status symbol</span></p>
<p><span style="font-weight: 400;">The underlying consumer need &#8211; escaping constant connectivity &#8211; remains consistent globally.</span></p>
<p><strong><i>Want to get tech industry intelligence that actually makes you money whilst your competitors are still Googling &#8220;how to tech business good&#8221; at 3am on a Tuesday?</i></strong></p>
<div class="fusion-button-wrapper fusion-aligncenter"><style type="text/css">.fusion-button.button-1 {border-radius:2px;}</style><a class="fusion-button button-flat fusion-button-default-size button-default button-1 fusion-button-default-span fusion-button-default-type" target="_blank" rel="noopener noreferrer" href="https://buy.stripe.com/9B628qgxUghY8Gg8oIabK1B"><span class="fusion-button-text">Say AI Do</span></a></div>
</div><div class="fusion-clearfix"></div></div></div></div></div><style type="text/css">.fusion-fullwidth.fusion-builder-row-1 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.fusion-button-bar):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):not(.fusion-breadcrumb-link) , .fusion-fullwidth.fusion-builder-row-1 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.fusion-button-bar):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):not(.fusion-breadcrumb-link):before, .fusion-fullwidth.fusion-builder-row-1 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.fusion-button-bar):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):not(.fusion-breadcrumb-link):after {color: #f44336;}.fusion-fullwidth.fusion-builder-row-1 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.fusion-button-bar):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):not(.fusion-breadcrumb-link):hover, .fusion-fullwidth.fusion-builder-row-1 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.fusion-button-bar):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):not(.fusion-breadcrumb-link):hover:before, .fusion-fullwidth.fusion-builder-row-1 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.fusion-button-bar):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):not(.fusion-breadcrumb-link):hover:after {color: #2c3e50;}.fusion-fullwidth.fusion-builder-row-1 .pagination a.inactive:hover, .fusion-fullwidth.fusion-builder-row-1 .fusion-filters .fusion-filter.fusion-active a {border-color: #2c3e50;}.fusion-fullwidth.fusion-builder-row-1 .pagination .current {border-color: #2c3e50; background-color: #2c3e50;}.fusion-fullwidth.fusion-builder-row-1 .fusion-filters .fusion-filter.fusion-active a, .fusion-fullwidth.fusion-builder-row-1 .fusion-date-and-formats .fusion-format-box, .fusion-fullwidth.fusion-builder-row-1 .fusion-popover, .fusion-fullwidth.fusion-builder-row-1 .tooltip-shortcode {color: #2c3e50;}#main .fusion-fullwidth.fusion-builder-row-1 .post .blog-shortcode-post-title a:hover {color: #2c3e50;}</style><p>The post <a href="https://24fingers.co.uk/the-digital-detox-economy-why-consumers-are-paying-to-switch-off/">The Digital Detox Economy: Why Consumers Are Paying to Switch Off</a> first appeared on <a href="https://24fingers.co.uk">24 fingers</a>.</p><p>The post <a rel="nofollow" href="https://24fingers.co.uk/the-digital-detox-economy-why-consumers-are-paying-to-switch-off/">The Digital Detox Economy: Why Consumers Are Paying to Switch Off</a> appeared first on <a rel="nofollow" href="https://24fingers.co.uk">24 fingers</a>.</p>
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		<title>Instagram Remix: Insta gives its Reels a new twist</title>
		<link>https://24fingers.co.uk/instagram-remix/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=instagram-remix&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=instagram-remix</link>
				<comments>https://24fingers.co.uk/instagram-remix/#respond</comments>
				<pubDate>Fri, 09 Apr 2021 06:42:46 +0000</pubDate>
		<dc:creator><![CDATA[Scheenagh Harrington]]></dc:creator>
				<category><![CDATA[24 Fingers Blog]]></category>
		<category><![CDATA[Instagram]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Tech]]></category>
		<category><![CDATA[TikTok]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[social media features]]></category>
		<category><![CDATA[video]]></category>

		<guid isPermaLink="false">https://24fingers.co.uk/?p=5096</guid>
				<description><![CDATA[<p>Just when you think you've got to grips with the latest video-sharing technology on the web, they go all Etch-a-Sketch on us and give everything a good shake, this month's being the launch of Instagram Remix. The social media platforms have been falling over themselves to copy each others' services, from Linkedin finally realising [...]</p>
<p>The post <a rel="nofollow" href="https://24fingers.co.uk/instagram-remix/">Instagram Remix: Insta gives its Reels a new twist</a> appeared first on <a rel="nofollow" href="https://24fingers.co.uk">24 fingers</a>.</p>
]]></description>
								<content:encoded><![CDATA[<div class="fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;'><div class="fusion-builder-row fusion-row "><div  class="fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-1 fusion-one-full fusion-column-first fusion-column-last 1_1"  style='margin-top:0px;margin-bottom:0px;'><div class="fusion-column-wrapper" style="padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;"   data-bg-url=""><div class="fusion-text"><p><span style="font-weight: 400;">Just when you think you&#8217;ve got to grips with the latest video-sharing technology on the web, they go all Etch-a-Sketch on us and give everything a good shake, this month&#8217;s being the launch of Instagram Remix. </span><span style="font-weight: 400;">The <a href="https://24fingers.co.uk/how-often-should-you-post-on-social-media-in-2021/" target="_blank" rel="noopener noreferrer">social media platforms</a> have been falling over themselves to copy each others&#8217; services, from Linkedin finally realising video is A Good Thing, to TikTok&#8217;s nifty Duet feature. </span><span style="font-weight: 400;">It&#8217;s the latter that prompted Instagram to give its <a href="https://24fingers.co.uk/instagram-reels-to-reel-or-not-to-reel/" target="_blank" rel="noopener noreferrer">Reels tool</a>, which is barely out of short trousers, an overhaul leading to &#8211; drum roll please &#8211; the Remix video editing feature. </span></p>
<blockquote class="twitter-tweet">
<p dir="ltr" lang="en">Re-re-re-remix 🤩</p>
<p>Now you can use the Remix feature in Reels to create your own reel next to one that already exists 🎭</p>
<p>Whether you’re capturing your reaction, responding to friends or bringing your own magic to trends, Remix is another way to collab on Instagram ✨ <a href="https://t.co/eU8x74Q3yf">pic.twitter.com/eU8x74Q3yf</a></p>
<p>— Instagram (@instagram) <a href="https://twitter.com/instagram/status/1377304845204422661?ref_src=twsrc%5Etfw">March 31, 2021</a></p>
</blockquote>
<p><script async src="https://platform.twitter.com/widgets.js" charset="utf-8"></script></p>
<p><span style="font-weight: 400;">It gives <a href="https://24fingers.co.uk/do-instagram-engagement-pods-work/" target="_blank" rel="noopener noreferrer">Instagram users</a> the chance to create and post their reaction to a Reel, and while it might have a lot of comedic value, it&#8217;s also got great potential for business. </span></p>
<p><span style="font-weight: 400;">Picture the scene: a small or medium-sized company posts its reaction to content from a bigger company, which then goes viral, bringing customers to their door and putting their brand on everyone&#8217;s lips. Talk about lights, camera, action&#8230; </span></p>
<p><span style="font-weight: 400;">You can Remix any Reel, as long as the original poster has enabled access. The great thing is, the feature can be turned on and off, either by using the Privacy Settings, which would affect all Reels, or after you share each individual video.</span></p>
<p><span style="font-weight: 400;">To Remix a Reel, choose the video you want to react to and tap the three dots. “Remix This Reel&#8221; should appear if the original <a href="https://24fingers.co.uk/24-tips-to-grow-your-instagram-followers/" target="_blank" rel="noopener noreferrer">Instagram</a> poster has enabled the feature. </span></p>
<p><span style="font-weight: 400;">Record or upload your new Reel, which should appear on the right side of the screen. Now&#8217;s the time to merrily edit and get creative, adding stickers, a voiceover or change the soundtrack. When you&#8217;re happy with your content, write a caption and choose your video settings, then share &#8211; easy peasy. </span></p>
<p><span style="font-weight: 400;">We reckon Remix Reels could give TikTok&#8217;s Duets a run for its money, but we&#8217;ll keep you posted. In the meantime, it&#8217;s time for our close-up… </span></p>
<p><span style="font-weight: 400;">We’re 24 fingers, a digital marketing agency and a proud member of the 42 Club, Brentwood Chamber of Commerce, Excel Business Networking Group, the Trusted Business Community, the Organisation for Responsible Businesses and the Rotary Club of Brentwood à Becket. We help companies who are all fingers and thumbs with their social media grow their business and brand. Book your free strategy call </span><a href="https://calendly.com/24fingers"><span style="font-weight: 400;">here</span></a><span style="font-weight: 400;">.</span></p>
</div><div class="fusion-clearfix"></div></div></div></div></div><p>The post <a href="https://24fingers.co.uk/instagram-remix/">Instagram Remix: Insta gives its Reels a new twist</a> first appeared on <a href="https://24fingers.co.uk">24 fingers</a>.</p><p>The post <a rel="nofollow" href="https://24fingers.co.uk/instagram-remix/">Instagram Remix: Insta gives its Reels a new twist</a> appeared first on <a rel="nofollow" href="https://24fingers.co.uk">24 fingers</a>.</p>
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		<title>Instagram enables new keyword search functionality</title>
		<link>https://24fingers.co.uk/instagram-keyword-search/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=instagram-keyword-search&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=instagram-keyword-search</link>
				<comments>https://24fingers.co.uk/instagram-keyword-search/#respond</comments>
				<pubDate>Fri, 20 Nov 2020 08:11:05 +0000</pubDate>
		<dc:creator><![CDATA[Scheenagh Harrington]]></dc:creator>
				<category><![CDATA[24 Fingers Blog]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Instagram]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Tech]]></category>
		<category><![CDATA[Content]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">https://24fingers.co.uk/?p=4810</guid>
				<description><![CDATA[<p>Humans have become pretty good at making life easier for ourselves, going right back to the discovery of fire (🔥) to the digital age, in which machines cater to our (almost) every whim.  We’re quite the amazing species, when you think about it. Yet astonishingly, it’s taken until now for Instagram to allow us [...]</p>
<p>The post <a rel="nofollow" href="https://24fingers.co.uk/instagram-keyword-search/">Instagram enables new keyword search functionality</a> appeared first on <a rel="nofollow" href="https://24fingers.co.uk">24 fingers</a>.</p>
]]></description>
								<content:encoded><![CDATA[<div class="fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;'><div class="fusion-builder-row fusion-row "><div  class="fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-2 fusion-one-full fusion-column-first fusion-column-last 1_1"  style='margin-top:0px;margin-bottom:0px;'><div class="fusion-column-wrapper" style="padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;"   data-bg-url=""><div class="fusion-text"><p><span style="font-weight: 400;">Humans have become pretty good at making life easier for ourselves, going right back to the discovery of fire (🔥) to the digital age, in which machines cater to our (almost) every whim. </span></p>
<p><span style="font-weight: 400;">We&#8217;re quite the amazing species, when you think about it. Yet astonishingly, it&#8217;s taken until <em>now</em> for Instagram to allow us to use keywords to search for stuff. </span><span id="more-4810"></span></p>
<p><span style="font-weight: 400;">Previously, we had to blunder around using <a href="https://24fingers.co.uk/hashtag-strategy/" target="_blank" rel="noopener noreferrer">hashtags</a> as a search method which, as anyone who has ever tried to find anything on <a href="https://24fingers.co.uk/how-to-manage-your-instagram-account-from-your-desktop/" target="_blank" rel="noopener noreferrer">Instagram</a> can be like trying to do brain surgery while wearing boxing gloves, because the platform would only look for answers among a user&#8217;s name or bio. </span></p>
<p><span style="font-weight: 400;">It was inefficient and frustrating. But hurrah! English-speaking people in the UK and Ireland can now use keywords to dig up content, even if it isn&#8217;t tagged with the keyword you&#8217;re using.  </span></p>
<p><span style="font-weight: 400;">It&#8217;s a smart move by <a href="https://24fingers.co.uk/facebook-shops-social-media/" target="_blank" rel="noopener noreferrer">Facebook</a>, which owns Instagram, but if early tests are anything to go by, don&#8217;t start hanging out the flags just yet… </span></p>
<p><span style="font-weight: 400;">It&#8217;s not immediately obvious how the Instagram keyword search identifies what a post is about, and some searches have yielded mixed results. A spokesperson said the tool assesses &#8220;a number of factors,” such as the “type of content, captions, when it was posted,” and uses machine learning to “find the highest quality content that’s relevant to you. </span></p>
<p><span style="font-weight: 400;">The Instagram keyword search is &#8220;limited to general interest topics and keywords that are within Instagram’s community guidelines,&#8221; they added. </span></p>
<p><span style="font-weight: 400;">So, you <em>can</em> use keywords to search <a href="https://24fingers.co.uk/instagram-reels-to-reel-or-not-to-reel/" target="_blank" rel="noopener noreferrer">Instagram</a> posts, but for the moment it&#8217;s a very limited &#8211; and somewhat frustrating &#8211; exercise. We can tell you puppies, pasta and flowers work, but you&#8217;ll get nowhere with slightly more controversial keywords, such as vaccine or Trump. </span></p>
<p><span style="font-weight: 400;">24 fingers crossed, it won&#8217;t be long before the boffins at Instagram work their magic and broaden it out a bit. </span></p>
<p><span style="font-weight: 400;">We’re 24 fingers, a digital marketing agency and a proud member of the Brentwood Chamber of Commerce, Excel Business Networking Group, the Trusted Business Community and the Organisation for Responsible Businesses. If you’re feeling all fingers and thumbs with your online marketing, use our hands (and hearts and minds) to get extra digits on your bottom line. Book your free strategy call </span><a href="https://calendly.com/24fingers"><span style="font-weight: 400;">here</span></a><span style="font-weight: 400;">.</span></p>
</div><div class="fusion-clearfix"></div></div></div></div></div><p>The post <a href="https://24fingers.co.uk/instagram-keyword-search/">Instagram enables new keyword search functionality</a> first appeared on <a href="https://24fingers.co.uk">24 fingers</a>.</p><p>The post <a rel="nofollow" href="https://24fingers.co.uk/instagram-keyword-search/">Instagram enables new keyword search functionality</a> appeared first on <a rel="nofollow" href="https://24fingers.co.uk">24 fingers</a>.</p>
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		<title>24 fingers teams up with Microsoft for a series of joint workshops aimed at entrepreneurs</title>
		<link>https://24fingers.co.uk/microsoft-24-fingers-joint-workshops/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=microsoft-24-fingers-joint-workshops&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=microsoft-24-fingers-joint-workshops</link>
				<comments>https://24fingers.co.uk/microsoft-24-fingers-joint-workshops/#respond</comments>
				<pubDate>Wed, 28 Oct 2020 13:51:54 +0000</pubDate>
		<dc:creator><![CDATA[Scheenagh Harrington]]></dc:creator>
				<category><![CDATA[24 Fingers Blog]]></category>
		<category><![CDATA[Business Planning]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Tech]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">https://24fingers.co.uk/?p=4785</guid>
				<description><![CDATA[<p>Lennon and McCartney. Emma and Kathy. Steve Jobs and Wozniak. They are among some of the world’s greatest partnerships, creating music, movie characters and must-have technology that brightened the four corners of the world.  24 fingers aims to bring a little illumination too, with our latest collaboration. We’ve teamed up with the Microsoft Experience [...]</p>
<p>The post <a rel="nofollow" href="https://24fingers.co.uk/microsoft-24-fingers-joint-workshops/">24 fingers teams up with Microsoft for a series of joint workshops aimed at entrepreneurs</a> appeared first on <a rel="nofollow" href="https://24fingers.co.uk">24 fingers</a>.</p>
]]></description>
								<content:encoded><![CDATA[<div class="fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;'><div class="fusion-builder-row fusion-row "><div  class="fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-3 fusion-one-full fusion-column-first fusion-column-last 1_1"  style='margin-top:0px;margin-bottom:0px;'><div class="fusion-column-wrapper" style="padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;"   data-bg-url=""><div class="fusion-text"><p><span style="font-weight: 400;">Lennon and McCartney. Emma and Kathy. Steve Jobs and Wozniak. They are among some of the world&#8217;s greatest partnerships, creating music, movie characters and must-have technology that brightened the four corners of the world. </span></p>
<p><span style="font-weight: 400;"><a href="https://24fingers.co.uk/social-media-training/" target="_blank" rel="noopener noreferrer">24 fingers</a> aims to bring a little illumination too, with our latest collaboration. We&#8217;ve teamed up with the Microsoft Experience Centre in London to offer a series of free joint workshops which launch next month.</span><span id="more-4785"></span></p>
<p><span style="font-weight: 400;">The first event kicks off on </span><b>November 4th</b><span style="font-weight: 400;">, and takes a one-hour look at world-class hacks for young professionals. Want to know how to write a kick-ass CV using Word, or create a PowerPoint presentation that will blow a prospective boss&#8217;s socks off? This one&#8217;s for you. </span></p>
<p><span style="font-weight: 400;">The joint workshops with Microsoft run right through November, December and well into the New Year and </span><span style="font-weight: 400;">will cover subjects including how to create a vision board using One Note, cybersecurity for small businesses &#8211; we reckon that one will be very popular &#8211; and empowering your small business. </span></p>
<p><span style="font-weight: 400;">Emma Goode of 24 fingers said: &#8220;We&#8217;re thrilled to partner with Microsoft on these joint workshops. It&#8217;s a fantastic opportunity for entrepreneurs to get to grips with their technology and learn new <a href="https://24fingers.co.uk/free-social-media-advice/" target="_blank" rel="noopener noreferrer">skills</a> that will boost their businesses. We can&#8217;t wait to get started.&#8221;     </span></p>
<p><span style="font-weight: 400;">You can check out our full list of events and workshops on </span><a href="https://www.eventbrite.co.uk/o/24-fingers-amp-littlepiggy-26481126329" target="_blank" rel="noopener noreferrer"><span style="font-weight: 400;">Eventbrite</span></a><span style="font-weight: 400;">, but don&#8217;t forget to sign up early and secure your place so you don&#8217;t miss out. </span></p>
<p><span style="font-weight: 400;">We’re 24 fingers, a digital marketing agency and a proud member of the Brentwood Chamber of Commerce, Excel Business Networking Group, the Trusted Business Community and the Organisation for Responsible Businesses. If you’re feeling all fingers and thumbs with your online marketing, use our hands (and hearts and minds) to get extra digits on your bottom line. Book your free strategy call </span><a href="https://calendly.com/24fingers" target="_blank" rel="noopener noreferrer"><span style="font-weight: 400;">here</span></a><span style="font-weight: 400;">.</span></p>
</div><div class="fusion-clearfix"></div></div></div></div></div><p>The post <a href="https://24fingers.co.uk/microsoft-24-fingers-joint-workshops/">24 fingers teams up with Microsoft for a series of joint workshops aimed at entrepreneurs</a> first appeared on <a href="https://24fingers.co.uk">24 fingers</a>.</p><p>The post <a rel="nofollow" href="https://24fingers.co.uk/microsoft-24-fingers-joint-workshops/">24 fingers teams up with Microsoft for a series of joint workshops aimed at entrepreneurs</a> appeared first on <a rel="nofollow" href="https://24fingers.co.uk">24 fingers</a>.</p>
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		<title>How to use LinkedIn&#8217;s new Stories feature to boost your business</title>
		<link>https://24fingers.co.uk/linkedin-stories-business/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=linkedin-stories-business&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=linkedin-stories-business</link>
				<comments>https://24fingers.co.uk/linkedin-stories-business/#respond</comments>
				<pubDate>Wed, 21 Oct 2020 12:01:48 +0000</pubDate>
		<dc:creator><![CDATA[Scheenagh Harrington]]></dc:creator>
				<category><![CDATA[24 Fingers Blog]]></category>
		<category><![CDATA[Content Marketing]]></category>
		<category><![CDATA[Instagram]]></category>
		<category><![CDATA[LinkedIn]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Tech]]></category>
		<category><![CDATA[Content]]></category>
		<category><![CDATA[Snapchat]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[social media trends]]></category>
		<category><![CDATA[video]]></category>

		<guid isPermaLink="false">https://24fingers.co.uk/?p=4776</guid>
				<description><![CDATA[<p>What do you get if you blend the glamour of Instagram with TikTok’s snappy video stylings and Snapchat’s ephemeral (content that disappears after a short time) nature? The answer is LinkedIn Stories.   It’s a new feature that allows users to post less formal images with customisable stickers or 20-second videos that are viewable for [...]</p>
<p>The post <a rel="nofollow" href="https://24fingers.co.uk/linkedin-stories-business/">How to use LinkedIn&#8217;s new Stories feature to boost your business</a> appeared first on <a rel="nofollow" href="https://24fingers.co.uk">24 fingers</a>.</p>
]]></description>
								<content:encoded><![CDATA[<div class="fusion-fullwidth fullwidth-box fusion-builder-row-5 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;'><div class="fusion-builder-row fusion-row "><div  class="fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-4 fusion-one-full fusion-column-first fusion-column-last 1_1"  style='margin-top:0px;margin-bottom:0px;'><div class="fusion-column-wrapper" style="padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;"   data-bg-url=""><div class="fusion-text"><p><span style="font-weight: 400;">What do you get if you blend the glamour of <a href="https://24fingers.co.uk/how-to-manage-your-instagram-account-from-your-desktop/" target="_blank" rel="noopener noreferrer">Instagram</a> with TikTok&#8217;s snappy video stylings and Snapchat&#8217;s ephemeral (content that disappears after a short time) nature? The answer is LinkedIn Stories.  </span></p>
<p><span style="font-weight: 400;">It&#8217;s a new feature that allows users to post less formal images with customisable stickers or 20-second videos that are viewable for 24 hours, and we reckon it&#8217;s a long-overdue breath of fresh air for the business-based platform. </span><span id="more-4776"></span></p>
<p><span style="font-weight: 400;">It&#8217;s a great place for businesses and professionals to connect or spotlight their CVs and or show off their services, but it&#8217;s always lacked a bit of personality. The global roll-out of <a href="https://24fingers.co.uk/how-to-use-linkedin-polls-to-drive-engagement/" target="_blank" rel="noopener noreferrer">LinkedIn</a> Stories could well put an end to that stuffed-shirt image. </span></p>
<p><span style="font-weight: 400;">LinkedIn calls Stories content &#8220;lightweight conversations related to your work-life&#8221;, but we like to think of it as the businessman undoing his tie or a female entrepreneur kicking off those killer heels. Brands have been quick to try it out, too. </span></p>
<p><span style="font-weight: 400;">Christian Dior Culture used Stories posts to offer a behind-the-scenes look at September&#8217;s Paris Fashion Week, while others have used it to reveal competition winners or host Q&amp;As. Job seekers and experts can also use the feature to post temporary content. </span></p>
<p><span style="font-weight: 400;">As with <a href="https://24fingers.co.uk/tiktok-algorithm-for-you-feed/" target="_blank" rel="noopener noreferrer">TikTok</a>, the trick with LinkedIn Stories is to be true to yourself and your brand to increase your <a href="https://24fingers.co.uk/24-ways-boost-social-media-engagement/" target="_blank" rel="noopener noreferrer">engagement</a>. &#8220;We believe Stories can become an integral part of brands’ communication strategies,&#8221; said Tom Pepper, head of marketing solutions UK, Ireland and Israel at LinkedIn.</span></p>
<p><span style="font-weight: 400;">&#8220;My advice to any brands looking to experiment with Stories is just do it. The great thing about Stories is that they don&#8217;t have to be slick or overproduced, as long as they are authentic and match your brand and audience.&#8221;</span></p>
<p><span style="font-weight: 400;">We’re 24 fingers, a digital marketing agency and a proud member of the Brentwood Chamber of Commerce, Excel Business Networking Group, the Trusted Business Community and the Organisation for Responsible Businesses. If you’re feeling all fingers and thumbs with your online marketing, use our hands (and hearts and minds) to get extra digits on your bottom line. Book your free strategy call </span><a href="https://calendly.com/24fingers"><span style="font-weight: 400;">here</span></a><span style="font-weight: 400;">.</span></p>
</div><div class="fusion-clearfix"></div></div></div></div></div><p>The post <a href="https://24fingers.co.uk/linkedin-stories-business/">How to use LinkedIn’s new Stories feature to boost your business</a> first appeared on <a href="https://24fingers.co.uk">24 fingers</a>.</p><p>The post <a rel="nofollow" href="https://24fingers.co.uk/linkedin-stories-business/">How to use LinkedIn&#8217;s new Stories feature to boost your business</a> appeared first on <a rel="nofollow" href="https://24fingers.co.uk">24 fingers</a>.</p>
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		<title>Check your tech and know when to say nothing: Five ways to help you rock video conferencing</title>
		<link>https://24fingers.co.uk/video-conferencing/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=video-conferencing&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=video-conferencing</link>
				<comments>https://24fingers.co.uk/video-conferencing/#respond</comments>
				<pubDate>Fri, 26 Jun 2020 07:06:00 +0000</pubDate>
		<dc:creator><![CDATA[Scheenagh Harrington]]></dc:creator>
				<category><![CDATA[24 Fingers Blog]]></category>
		<category><![CDATA[Tech]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[digital marketing]]></category>
		<category><![CDATA[live video]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[video]]></category>

		<guid isPermaLink="false">https://24fingers.co.uk/?p=4396</guid>
				<description><![CDATA[<p>We’ve learned a lot about ourselves during lockdown, from our capacity to deal with enormous amounts of disruption to how many biscuits can legitimately accompany a single mug of tea. The curve has been vertical, to say the least.  This strange time has also forced many businesses to really embrace digital technology, including video conferencing. [...]</p>
<p>The post <a rel="nofollow" href="https://24fingers.co.uk/video-conferencing/">Check your tech and know when to say nothing: Five ways to help you rock video conferencing</a> appeared first on <a rel="nofollow" href="https://24fingers.co.uk">24 fingers</a>.</p>
]]></description>
								<content:encoded><![CDATA[<div class="fusion-fullwidth fullwidth-box fusion-builder-row-6 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;'><div class="fusion-builder-row fusion-row "><div  class="fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-5 fusion-one-full fusion-column-first fusion-column-last 1_1"  style='margin-top:0px;margin-bottom:0px;'><div class="fusion-column-wrapper" style="padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;"   data-bg-url=""><div class="fusion-text"><p><span style="font-weight: 400;">We&#8217;ve learned a lot about ourselves during lockdown, from our capacity to deal with enormous amounts of disruption to how many biscuits can legitimately accompany a single mug of tea. The curve has been vertical, to say the least. </span></p>
<p><span style="font-weight: 400;">This strange time has also forced many businesses to really embrace <a href="https://24fingers.co.uk/the-10-best-collaboration-tools/" target="_blank" rel="noopener noreferrer">digital technology</a>, including video conferencing. Moments of peering into the screen and muttering &#8220;is it on yet?&#8221; swiftly gave way to us hosting or attending meetings involving several colleagues and using Zoom or Skype like the bosses we are.</span></p>
<p><span style="font-weight: 400;">So if everyone&#8217;s doing it, how do you make yourself stand out from the video conferencing crowd? </span></p>
<p><span id="more-4396"></span></p>
<p><strong>Know your technology</strong></p>
<p><span style="font-weight: 400;">As with all new bits of kit, it&#8217;s always wise to give them the once-over before diving in and  video conferencing software is no different. Get to know your way around the platform before joining or hosting any meetings, and make sure all pop-up or notification bleeps, bloops and blarts are firmly turned off. </span></p>
<p><iframe class="giphy-embed" src="https://giphy.com/embed/g4sCZhKykg1z2" width="480" height="259" frameborder="0" allowfullscreen="allowfullscreen"></iframe></p>
<p><span style="font-weight: 400;">Also, invest in a good set of earphones (preferably ones that won&#8217;t make you look like Mickey Mouse) with a robust microphone but test its levels first to avoid potential embarrassment&#8230; </span></p>
<blockquote class="twitter-tweet">
<p dir="ltr" lang="en">Just farted on a zoom call and it lit my name up.</p>
<p>I&#8217;ve been betrayed</p>
<p>— Scarlet Châppell (@ScarletChappell) <a href="https://twitter.com/ScarletChappell/status/1274449215222136836?ref_src=twsrc%5Etfw">June 20, 2020</a></p>
</blockquote>
<p><script async src="https://platform.twitter.com/widgets.js" charset="utf-8"></script></p>
<p><strong>Location, location, location</strong></p>
<p><span style="font-weight: 400;">Not all of us have a dedicated office space to conduct meetings (and anyone who saw that adorable BBC interview with Professor Robert Kelly knows the value of a locked door), so choosing a calm, quiet location for your meeting is crucial. </span></p>
<div class="video-shortcode"><iframe title="Children interrupt BBC News interview - BBC News" width="1100" height="619" src="https://www.youtube.com/embed/Mh4f9AYRCZY?feature=oembed" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe></div>
</p>
<p><span style="font-weight: 400;">Position yourself against an interesting background with good lighting. Bookcases are a popular choice but if you don&#8217;t want your clients/colleagues to know you&#8217;re a Danielle Steele nut, then a plain wall will do. Make sure that pile of laundry is shoved well out of shot before you go live. </span></p>
<p><strong>Wear it well</strong></p>
<p><span style="font-weight: 400;">By now, working from home should &#8211; 24 fingers crossed &#8211; should be close to normal, so slobbing about in pyjamas won&#8217;t even be on your radar. But if you&#8217;re video conferencing a potential new client or the meeting is more formal than a colleagues&#8217; get-together, make sure you reflect that with a smart outfit. </span></p>
<p><span style="font-weight: 400;">As long as you&#8217;re 100% certain you won&#8217;t be required to stand up or move around, chances are you can get away with wearing whatever you like below the camera. </span></p>
<p><iframe class="giphy-embed" src="https://giphy.com/embed/dk3TmFZpn6pUI" width="480" height="441" frameborder="0" allowfullscreen="allowfullscreen"></iframe></p>
<p><strong>Chit chat&#8230;</strong></p>
<p><span style="font-weight: 400;">Although you&#8217;re probably miles from each other, don&#8217;t forget the pleasantries when people join the conversation. Getting the ball rolling with a little bit of small talk &#8211; especially when socialising face to face is a bit of a luxury at the moment &#8211; goes a long way when building <a href="https://24fingers.co.uk/email-sign-up/" target="_blank" rel="noopener noreferrer">relationships</a>. </span></p>
<p><iframe class="giphy-embed" src="https://giphy.com/embed/j3VfTNY0TFERHBBEJA" width="400" height="480" frameborder="0" allowfullscreen="allowfullscreen"></iframe></p>
<p><strong>&#8230;but don&#8217;t hog the airwaves</strong></p>
<p><span style="font-weight: 400;">That said, it&#8217;s easy for us to be on transmit rather than receive, so it&#8217;s important to stay focused on the point of the meeting and not waffle on. If you&#8217;re hosting the meeting, then have a series of bullet points to hand so you don&#8217;t wander off-topic. Mute yourself before you wreck yaself.</span></p>
<p><iframe class="giphy-embed" src="https://giphy.com/embed/14eYxvSoE2OODS" width="400" height="480" frameborder="0" allowfullscreen="allowfullscreen"></iframe></p>
<p><span style="font-weight: 400;">Make sure everyone gets a chance to have their say and that everyone is respectful and keeps schtum when someone else is talking. Enthusiasm is great, but a noisy babble where no one can get a word in edgeways is off-putting and could put people off future meetings. Sad face. </span></p>
<p><span style="font-weight: 400;">If the thought of video conferencing has you pulling your virtual hair out, <a href="https://24fingers.co.uk/social-media-training/" target="_blank" rel="noopener noreferrer">talk to us</a> at 24 fingers and we&#8217;ll have you ready for your close-up before you can say &#8220;lights, camera, action&#8221;. </span></p>
</div><div class="fusion-clearfix"></div></div></div></div></div><p>The post <a href="https://24fingers.co.uk/video-conferencing/">Check your tech and know when to say nothing: Five ways to help you rock video conferencing</a> first appeared on <a href="https://24fingers.co.uk">24 fingers</a>.</p><p>The post <a rel="nofollow" href="https://24fingers.co.uk/video-conferencing/">Check your tech and know when to say nothing: Five ways to help you rock video conferencing</a> appeared first on <a rel="nofollow" href="https://24fingers.co.uk">24 fingers</a>.</p>
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		<title>The 10 best collaboration tools</title>
		<link>https://24fingers.co.uk/the-10-best-collaboration-tools/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=the-10-best-collaboration-tools&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=the-10-best-collaboration-tools</link>
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				<pubDate>Fri, 20 Mar 2020 00:29:32 +0000</pubDate>
		<dc:creator><![CDATA[Emma Goode]]></dc:creator>
				<category><![CDATA[24 Fingers Blog]]></category>
		<category><![CDATA[Content Marketing]]></category>
		<category><![CDATA[Email Marketing]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Tech]]></category>
		<category><![CDATA[WhatsApp]]></category>

		<guid isPermaLink="false">https://24fingers.co.uk/?p=3996</guid>
				<description><![CDATA[<p>Winston Churchill once said “If we are together, nothing is impossible. If we are divided, all will fail.” Seems highly appropriate right now, doesn’t it…  As a team of 24 80 fingers and 10 tentacles across two continents, we’re highly aware that teamwork is the only way of making this dream work and as [...]</p>
<p>The post <a rel="nofollow" href="https://24fingers.co.uk/the-10-best-collaboration-tools/">The 10 best collaboration tools</a> appeared first on <a rel="nofollow" href="https://24fingers.co.uk">24 fingers</a>.</p>
]]></description>
								<content:encoded><![CDATA[<div class="fusion-fullwidth fullwidth-box fusion-builder-row-7 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;'><div class="fusion-builder-row fusion-row "><div  class="fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-6 fusion-one-full fusion-column-first fusion-column-last 1_1"  style='margin-top:0px;margin-bottom:0px;'><div class="fusion-column-wrapper" style="padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;"   data-bg-url=""><div class="fusion-text"><p><span style="font-weight: 400;">Winston Churchill once said “If we are together, nothing is impossible. If we are divided, all will fail.” Seems highly appropriate right now, doesn’t it…  As a team of <del datetime="2020-03-20T00:43:07+00:00">24</del> 80 fingers and 10 tentacles across two continents, we’re highly aware that teamwork is the only way of making this dream work and as such, we’re relying on collaboration tools more than ever before. Some of you may be using already, some may be new, but we thought it might be helpful to show you how we use these collaboration tools to keep connected, to keep productive and quite frankly, to keep sane. Enjoy…</span><span id="more-3996"></span></p>
<p><a href="https://capsulecrm.com/" target="_blank" rel="noopener noreferrer"><span style="font-weight: 400;">Capsule</span></a></p>
<p><span style="font-weight: 400;"><strong>They say:</strong> Simple yet powerful CRM. Join over 10,000 global businesses and discover an easier way to manage contacts, sales and grow lasting relationships.</span></p>
<p><span style="font-weight: 400;"><strong>We say</strong>: Our first choice if you’re thinking of introducing a customer relationship management tool in your business. Easy to use, visually appealing, provides an at-a-glance overview of our sales pipeline, oh and great value too.</span></p>
<p><a href="https://www.teamwork.com/partner/8cs59ha48w" target="_blank" rel="noopener noreferrer"><span style="font-weight: 400;">Teamwork</span></a></p>
<p><span style="font-weight: 400;"><strong>They say</strong>: Teamwork is a work and project management tool that helps teams improve collaboration, visibility, accountability and ultimately results.</span></p>
<p><span style="font-weight: 400;"><strong>We say:</strong> It was Teamwork wot done it. First bit of software we bought and we’ve never looked back. It integrates with Office365, Gmail and all major programmes available at an <a href="https://www.hillview.it/" target="_blank" rel="noopener noreferrer">IT desk</a> near you.Their proactive support is second to none too. Booooom.</span></p>
<p><a href="https://zoom.us/" target="_blank" rel="noopener noreferrer"><span style="font-weight: 400;">Zoom</span></a></p>
<p><span style="font-weight: 400;"><strong>They say:</strong> Founded in 2011, Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done</span></p>
<p><span style="font-weight: 400;"><strong>We say:</strong> Move over, Skype. You’ll hear ‘Shall we jump on a Zoom?’ pretty much every hour in our world. Rarely drops out and you get to look into someone’s eyes while you talk. Win win. PS: Now home to our <a href="https://24fingers.co.uk/social-media-training/" target="_blank" rel="noopener noreferrer">social media training courses</a>.</span></p>
<p><a href="https://www.whatsapp.com/" target="_blank" rel="noopener noreferrer"><span style="font-weight: 400;">WhatsApp</span></a></p>
<p><span style="font-weight: 400;"><strong>They say:</strong> More than 2 billion people in over 180 countries use WhatsApp<sup>1</sup> to stay in touch with friends and family, anytime and anywhere. WhatsApp is free<sup>2</sup> and offers simple, secure, reliable messaging and calling, available on phones all over the world.</span></p>
<p><span style="font-weight: 400;"><strong>We say:</strong> Did you know you can use WhatsApp on your desktop? Transformational. <a href="https://24fingers.co.uk/contact-us/" target="_blank" rel="noopener noreferrer">Let us show how</a>.</span></p>
<p><a href="https://calendly.com/" target="_blank" rel="noopener noreferrer"><span style="font-weight: 400;">Calendly</span></a></p>
<p><span style="font-weight: 400;"><strong>They say:</strong> Find the perfect meeting time with super easy online appointment scheduling software from Calendly, and say goodbye to phone and email tag.</span></p>
<p><span style="font-weight: 400;"><strong>We say:</strong> Let customers book in a Discovery Call with you directly from Facebook using Calendly software. <a href="https://calendly.com/24fingers" target="_blank" rel="noopener noreferrer">Book in a call with us</a> and we’ll show you how to set it up.</span></p>
<p><a href="https://www.canva.com/" target="_blank" rel="noopener noreferrer"><span style="font-weight: 400;">Canva</span></a></p>
<p><span style="font-weight: 400;"><strong>They say</strong>: Use Canva’s drag-and-drop feature and professional layouts to design consistently stunning graphics.</span></p>
<p><span style="font-weight: 400;"><strong>We say:</strong> An easy-to-use design tool that’s invaluable when it comes to creating social media graphics. The team functionality also means we can share designs across the oceans. Hands touching hands, reaching out, touching me, touching you (Ed’s note: that’s enough for now, Caroline, sweetie).</span></p>
<p><a href="https://be.live/" target="_blank" rel="noopener noreferrer"><span style="font-weight: 400;">Be.Live</span></a></p>
<p><span style="font-weight: 400;"><strong>They say</strong>: Be.Live is a super easy web software for live streaming.</span></p>
<p><span style="font-weight: 400;"><strong>We say:</strong> Now we’re a believer. With 80% of all social media content due to be video based by the end of the year,  the Be Live platform is a non-scary way of recording webinars, remote interviews and Facebook Lives. Just remember us when you win your first Bafta.</span></p>
<p><a href="https://www.nuvi.com/" target="_blank" rel="noopener noreferrer"><span style="font-weight: 400;">Nuvi</span></a></p>
<p><span style="font-weight: 400;"><strong>They say:</strong> Listen, Plan, Publish, Engage, Analyze,Locate, Review, and Capture to create better experiences for your audience.</span></p>
<p><span style="font-weight: 400;"><strong>We say:</strong> You know that software you wanted that told you what was trending on social media and it showed you the movers and shakers in your industry and what platform they’re on, and when they post, and what day, and what hashtags they use and all that? Yeah, that. Speak to <a href="https://twitter.com/danhaslam" target="_blank" rel="noopener noreferrer">Dan Haslam</a> and tell him we sent you.</span></p>
<p><a href="https://www.boomeranggmail.com/" target="_blank" rel="noopener noreferrer"><span style="font-weight: 400;">Boomerang</span></a></p>
<p><span style="font-weight: 400;"><strong>They say:</strong> Thoughtful productivity software that helps you focus on what matters.</span></p>
<p><span style="font-weight: 400;"><strong>We say:</strong> Let us park that non-productive spammy spam spam that we just received in our inbox until we’re ready to deal. Thanks to Boomerang, we can deal with the important stuff at the right time through its clever Gmail filter. We can totally deal with that.</span></p>
<p><a href="https://hootsuite.com/" target="_blank" rel="noopener noreferrer"><span style="font-weight: 400;">Hootsuite</span></a></p>
<p><span style="font-weight: 400;"><strong>They say:</strong> From finding prospects to serving customers, Hootsuite helps you do more with your social media.</span></p>
<p><span style="font-weight: 400;"><strong>We say:</strong> After Teamwork, there was Hootsuite. It allows us to approve and plan content, uncover influencers, keep an eye on mentions and so much more. In a disposable world, this one’s indispensable.</span></p>
<p><span style="font-weight: 400;">So there we have it. Our pick of the best collaboration tools known to woman, man and squid. Hope that helped and as ever, <a href="https://24fingers.co.uk/contact-us/" target="_blank" rel="noopener noreferrer">if you need a helping hand</a>, social media or otherwise, we’ve got you covered. Apart from toilet roll. Just don’t ask us for toilet roll.</span></p>
<p><span style="font-weight: 400;">Stay safe people x</span></p>
<p><span style="font-size: 8pt;"> 1 They tell us it’s a pun on ‘What’s Up?’<br />
<span style="font-size: 8pt;">2 They also tell us data charges may apply. </span></span></p>
</div><div class="fusion-clearfix"></div></div></div></div></div><p>The post <a href="https://24fingers.co.uk/the-10-best-collaboration-tools/">The 10 best collaboration tools</a> first appeared on <a href="https://24fingers.co.uk">24 fingers</a>.</p><p>The post <a rel="nofollow" href="https://24fingers.co.uk/the-10-best-collaboration-tools/">The 10 best collaboration tools</a> appeared first on <a rel="nofollow" href="https://24fingers.co.uk">24 fingers</a>.</p>
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		<title>24 questions with Carlos Miranda, I.G. Advisors</title>
		<link>https://24fingers.co.uk/carlos-miranda-ig-advisors/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=carlos-miranda-ig-advisors&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=carlos-miranda-ig-advisors</link>
				<comments>https://24fingers.co.uk/carlos-miranda-ig-advisors/#respond</comments>
				<pubDate>Sat, 01 Dec 2018 16:05:38 +0000</pubDate>
		<dc:creator><![CDATA[Emma Goode]]></dc:creator>
				<category><![CDATA[24 Fingers Blog]]></category>
		<category><![CDATA[24 Questions]]></category>
		<category><![CDATA[Charity]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Tech]]></category>

		<guid isPermaLink="false">https://24fingers.co.uk/?p=3052</guid>
				<description><![CDATA[<p>Chief Executive and founder of I.G. Advisors, a philanthropy and fundraising strategy consultancy, Carlos (no relation to Carmen) Miranda is a man on a mission. He’s got one eye on helping the world use social media for good, and one eye on the best way to reach Mars. 3, 2, 1, lift off… #1. So, [...]</p>
<p>The post <a rel="nofollow" href="https://24fingers.co.uk/carlos-miranda-ig-advisors/">24 questions with Carlos Miranda, I.G. Advisors</a> appeared first on <a rel="nofollow" href="https://24fingers.co.uk">24 fingers</a>.</p>
]]></description>
								<content:encoded><![CDATA[<p><span class="st">Chief Executive and founder of I.G. Advisors, a philanthropy and fundraising strategy consultancy, Carlos (no relation to Carmen) Miranda is a man on a mission. He&#8217;s got one eye on helping the world use social media for good, and one eye on the best way to reach Mars. 3, 2, 1, lift off&#8230;<br />
</span><span id="more-3052"></span></p>
<p><b>#1. So, what’s your favourite word?</b></p>
<p>It&#8217;s not my favourite but one I use a lot. I&#8217;m a huge nerd and I love science fiction, so my word is &#8216;technobabble&#8217;. This is going to make me sound 80 times more interesting, right?</p>
<p><b>#2. Affirmative. What gets you up in the morning? </b></p>
<p>My alarm and my children. I have seven-year old twins.</p>
<p><b>#3. Twice as nice. What do you truly, honestly think of social media?</b></p>
<p>It’s a set of tools and used correctly, it can change the world for the better. For the malicious people in the world, it has the opposite use. I think it’s like anything, traditional advertising, PR etc, we have to look at how it&#8217;s used and its potential for good. Does it have the power to connect, is it genuine, how easily can it be hijacked.</p>
<p><b>#4. Kindles or books?</b></p>
<p>Books.  My wife is the fastest reader and I&#8217;m officially the slowest. She prefers reading on her iPad, she consumes books that quickly.</p>
<p><b>#5. Go girl. What do you think is the biggest challenge to your industry right now?</b></p>
<p>One of the largest challenges, in the social and environmental space is apathy. Sometimes people feel the size of the problem is too big, that one person can’t make a difference. That&#8217;s a big barrier to entry. Also negative press. That&#8217;s a very valid challenge, but you know, anomalies are not representational entirely.</p>
<p><b>#6. What did you want to be when you were growing up?</b></p>
<p>First off, a Disney animator. Then a film director.</p>
<p><b>#7. Errol, run VT! What led you to your current career?</b></p>
<p>Total accident, I got a job as a fundraiser at the New York Public Library.  It turns out I was good at asking people for money.</p>
<p><b>#8. Well, if you can make it there, you can make it anywhere. Can you use your favourite word in a sentence?</b></p>
<p>That’s just a bunch of technobabble.</p>
<p><b>#9. Now can you make it rhyme?</b></p>
<p>What rhymes with babble? I can&#8217;t think. OK, this now makes me sound uninteresting and uncreative.</p>
<p><b>#10. Never! What advice would you give to your younger self?</b></p>
<p>Things are going to be ok. Don’t over-stress. It’s all fine, always. Don’t sweat the small stuff.</p>
<p><b>#11. Abso-bloody-lutely. What’s the best thing anyone’s ever done for you?</b></p>
<p>I’ve been very lucky.  There have been people there at particular junctures of my life, whether they knew it or not. <span class="st">Heather Lubov at the NY Public Library is one example. S</span>he believed in me when I had very little experience and really helped set me on this career path.</p>
<p><b>#12. High five Heather. Tell us, what’s been your ‘career-defining’ moment?</b></p>
<p>There’s been a few &#8211; three for sure. One was starting IG, that took a big leap of faith to make it into a reality. That first time I saw our holding page, that was a special moment. Then launching Social Misfits, especially my wife supporting me to start a second company, and Lightful when we achieved our first round of funding for £4m.</p>
<p><b>#13. Bosh. If you won a big award of some kind, who would you thank?</b></p>
<p>Alisha, my wife and my mom.</p>
<p><b>#14. Behind every great man are two great women. Can you give us a timesaver of the day?</b></p>
<p>No &#8211; can you give me one?? I&#8217;m not the best with time. Actually, what I need is a time machine like Hermione&#8217;s time-turner.  I wish I had one of those.</p>
<p><b>#15. Where do you see your industry in 24 months?</b></p>
<p>In the social for good space, I can see it moving towards more collaboration. Technology and digital solutions aren&#8217;t the absolute solution, but they are tools. People and companies are starting to realise they have to incorporate technology in elements.  For social to do really well, so it can help more people, will mean that tech can and does play a part.</p>
<p><b>#16. Where were you 24 months ago?</b></p>
<p>My mom was in town, she’s in town now. Actually, I was doing exactly what I do now. Meetings. Thankfully I don’t do meetings for meeting&#8217;s sake. The nature of my day to day is meetings. I have between 25-30 meetings a week, talking to clients, the team and business development.</p>
<p><b>#17. That&#8217;s a whole lotta meetings. What’s an interesting fact about your company?</b></p>
<p>Ok, so here we go. Both the companies&#8217; branding identities are based on Quentin Tarantino films. For IG, we have the yellow and black, inspired by the Bride from Kill Bill&#8217;s yellow tracksuit, which in turn was inspired by Bruce Lee&#8217;s Game of Death (Ed&#8217;s note: you read it here first). For Social Misfits Media, we have the splatter of Reservoir Dogs forming part of our logo. And if you were going to ask me what colour I&#8217;d be, I can be Mr Blue if you&#8217;re asking me to choose.</p>
<p><b>#18. Royale with cheese. If you could have a 24-minute Skype chat with anyone, living or dead, who would it be?</b></p>
<p>Leonard Nimoy aka Spock. I&#8217;m lucky to have got to meet several of my heroes and those who have been instrumental and influential during my life.</p>
<p><b>#19. Beam us up. What’s one word you’d want people to describe you with?</b></p>
<p>Energetic.</p>
<p><b>#20. You got this. Would you mind taking a selfie for us?</b></p>
<p>Only if we can do this with both of us.</p>
<p><b>#21. We got this. What’s your favourite Twitter handle or social media campaign?</b></p>
<p>OK, it&#8217;s got to be <a href="https://twitter.com/swear_trek?lang=en" target="_blank" rel="noopener noreferrer">Sweartrek</a>. This is a bunch of nerds that take screengrabs and write super vulgar stuff on them. It’s amazing. I get such enjoyment.</p>
<blockquote class="twitter-tweet" data-lang="en">
<p dir="ltr" lang="und"><a href="https://t.co/CONMVwAlBL">pic.twitter.com/CONMVwAlBL</a></p>
<p>— Swear Trek (@swear_trek) <a href="https://twitter.com/swear_trek/status/1065758983246487552?ref_src=twsrc%5Etfw">November 23, 2018</a></p></blockquote>
<p><script src="https://platform.twitter.com/widgets.js" async="" charset="utf-8"></script></p>
<p><b>#22. What’s one quote that defines your work ethic?</b></p>
<p>Don’t fuck it up.</p>
<p><b>#23. We&#8217;ll try not to. What’s been the best part of your day?</b></p>
<p>It&#8217;s still really early but I&#8217;m really enjoying this.</p>
<p><b>#24. Really? Us too 🙂 Finally, anything to plug?</b></p>
<p>Yes! The <a class="twitter-hashtag pretty-link js-nav" dir="ltr" href="https://twitter.com/RiseTogether_UK" target="_blank" data-query-source="hashtag_click" rel="noopener noreferrer"><s>#</s><b>RiseTogether</b></a> is a crowdfunding campaign supporting five of the strongest BME organisations tackling violence against women across the UK. We&#8217;re looking to raise £150,000 over 16 days of activism. If that resonates, you can learn more and support the campaign <a href="https://www.gofundme.com/rise-together" target="_blank" rel="noopener noreferrer">here</a>.</p>
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                            <h3 class='gform_title'>Who should we interview next?</h3>
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<p>&nbsp;<div class="fusion-clearfix"></div></div></div></div></div><p>The post <a href="https://24fingers.co.uk/carlos-miranda-ig-advisors/">24 questions with Carlos Miranda, I.G. Advisors</a> first appeared on <a href="https://24fingers.co.uk">24 fingers</a>.</p><p>The post <a rel="nofollow" href="https://24fingers.co.uk/carlos-miranda-ig-advisors/">24 questions with Carlos Miranda, I.G. Advisors</a> appeared first on <a rel="nofollow" href="https://24fingers.co.uk">24 fingers</a>.</p>
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		<title>Express Yourself</title>
		<link>https://24fingers.co.uk/express-yourself/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=express-yourself&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=express-yourself</link>
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				<pubDate>Fri, 20 Oct 2017 10:40:55 +0000</pubDate>
		<dc:creator><![CDATA[Jack Theobald]]></dc:creator>
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		<guid isPermaLink="false">https://24fingers.co.uk/?p=2988</guid>
				<description><![CDATA[<p>If you’re a social media guru and a whizz with words, but have had your genius hindered by the 140-character limit instilled by Twitter, then boy have we got news for you: Twitter has recently announced that you will now be able to tweet up to 280 characters! Twitter initially implemented the 140-character limit to [...]</p>
<p>The post <a rel="nofollow" href="https://24fingers.co.uk/express-yourself/">Express Yourself</a> appeared first on <a rel="nofollow" href="https://24fingers.co.uk">24 fingers</a>.</p>
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								<content:encoded><![CDATA[<div data-canvas-width="179.00800000000004">If you’re a social media guru and a whizz with words, but have had your genius hindered by the 140-character limit instilled by Twitter, then boy have we got news for you: Twitter has recently announced that you will now be able to tweet up to 280 characters!</div>
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<p>Twitter initially implemented the 140-character limit to resemble the format of SMS text messages, which is how tweets were distributed before the release of mobile apps. However, following some research, they have discovered that those tweeting in English often hit the 140-character limit. Consequently, they recognised that this isn’t the result of expertly succinct journalism, and have acknowledged the need to increase the length of their character limit to allow their uses to be more expressive. Whilst the character increase is said to be on a trial period, there is a firm belief that the new limit will benefit the Twitter community and therefore become a mainstay. RIP short tweets.</p>
<div data-canvas-width="533.872">So, there you have it, you no longer have to sit there for hours trying to work out which grammatical atrocity to commit in order for your tweet to be Twitter-feed ready. Time to celebrate with a doubly awesome tweet I think! #280</div>
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<div data-canvas-width="190.51199999999997"><strong><br />Instagram 800 million users</strong></div>
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<div data-canvas-width="547.52">Instagram have announced that their monthly users have reached the 800 million mark, a whopping 100 million up from their previous statistics from April. What’s more is that over 500 million of these users pop in to use the Facebook-owned app on a daily basis.</div>
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<div><a href="https://24fingers.co.uk/wp-content/uploads/2017/10/giphy-1.gif"><img class="size-full wp-image-2991 aligncenter" src="https://24fingers.co.uk/wp-content/uploads/2017/10/giphy-1.gif" alt="giphy (1)" width="470" height="376" /></a></div>
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<div data-canvas-width="495.5039999999999">This is the fastest growth period Instagram have experienced and follows the announcement that Instagram now have 2 million advertisers. Doing well it seems. The hugely impressive stat has been put largely down to video, as the production of video through the app has quadrupled over the past year.</div>
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<div data-canvas-width="536.1759999999999">For example, Stories (Instagram’s Snapchat clone) – Good Evening Mr. Zuckerberg 😉 – has over 250 million users, with the GIF-like Boomerang format making up 25 percent of Instagram Stories. Crikey.</div>
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<div><a href="https://24fingers.co.uk/wp-content/uploads/2017/10/giphy-11.gif"><img class="size-full wp-image-2992 aligncenter" src="https://24fingers.co.uk/wp-content/uploads/2017/10/giphy-11.gif" alt="giphy-1" width="480" height="360" /></a></div>
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<div data-canvas-width="516.3520000000001">That’s not it though. Instagram have also added interactive polls to their Stories, where people can post an image or video, ask a question and let their users offer their opinion on your everyday dilemmas. Risky. Moreover, they have implemented the ability to grab the colour from a picture you post and use it for your text. Two very jazzy new features that are sure to have users going crazy. Instagram is making strides towards world domination at this rate, and it’s no surprise considering the endless possibilities the app provides. Not part of the Insta army yet? Well the figures suggest you will be soon. Bravo Instagram, Bravo.</div>
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<div data-canvas-width="145.152"><strong>LinkedIn Geo-Filters</strong></div>
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<div data-canvas-width="547.136">LinkedIn, yes you heard me, LinkedIn have now become the latest social platform to borrow one of Snapchats features.</div>
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<div><a href="https://24fingers.co.uk/wp-content/uploads/2017/10/giphy-2.gif"><img class="size-full wp-image-2994 aligncenter" src="https://24fingers.co.uk/wp-content/uploads/2017/10/giphy-2.gif" alt="giphy (2)" width="501" height="388" /></a></div>
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<div data-canvas-width="548.4479999999999">Users are now able to add location-based filters onto videos that they record and post directly through the LinkedIn app. Therefore, if you’re at an event and record a video of your experience, you can show fellow users what exact event you’re at with a filter. The feature is debuting at the Grace Hopper Celebration event, as shown by the groovy picture below, but the company says it aims to provide access to the feature for many more events in the future.</div>
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<div data-canvas-width="537.9039999999999">If you weren’t already impressed enough, the Geo-Filters are designed to match the conference badges worn by attendees, a brilliant idea that is sure to be a hit among individual users and businesses alike. Plaudits to you savvy people at LinkedIn.</div>
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</div><p>The post <a href="https://24fingers.co.uk/express-yourself/">Express Yourself</a> first appeared on <a href="https://24fingers.co.uk">24 fingers</a>.</p><p>The post <a rel="nofollow" href="https://24fingers.co.uk/express-yourself/">Express Yourself</a> appeared first on <a rel="nofollow" href="https://24fingers.co.uk">24 fingers</a>.</p>
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		<title>How to Conquer Negative Feedback Like a BOSS</title>
		<link>https://24fingers.co.uk/how-to-conquer-negative-feedback-like-a-boss/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=how-to-conquer-negative-feedback-like-a-boss&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=how-to-conquer-negative-feedback-like-a-boss</link>
				<comments>https://24fingers.co.uk/how-to-conquer-negative-feedback-like-a-boss/#respond</comments>
				<pubDate>Thu, 28 Sep 2017 15:11:51 +0000</pubDate>
		<dc:creator><![CDATA[Jack Theobald]]></dc:creator>
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		<category><![CDATA[negative feedback]]></category>
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		<guid isPermaLink="false">https://24fingers.co.uk/?p=2954</guid>
				<description><![CDATA[<p>In a world where everyone has a phone, tablet, laptop and every other form of technology in existence nestled in their pockets or clutched firmly in their hands, it is impossible to avoid social media and the internet. As a business owner or service provider, regardless of how hard you try to please everyone with [...]</p>
<p>The post <a rel="nofollow" href="https://24fingers.co.uk/how-to-conquer-negative-feedback-like-a-boss/">How to Conquer Negative Feedback Like a BOSS</a> appeared first on <a rel="nofollow" href="https://24fingers.co.uk">24 fingers</a>.</p>
]]></description>
								<content:encoded><![CDATA[<p class="p1"><span class="s1">In a world where everyone has a phone, tablet, laptop and every other form of technology in existence nestled in their pockets or clutched firmly in their hands, it is impossible to avoid social media and the internet.</span></p>
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<p class="p1"><span class="s1">As a business owner or service provider, regardless of how hard you try to please everyone with your amazing business acumen and dashing smile, you will inevitably come under scrutiny online. Whilst you may want to delete any negative feedback that comes your way, because who are they to criticise you? You’re great, right? – simply ignoring and removing negative comments is the <em>worst</em> possible idea. Everyone is online and EVERYONE will see that you tried to sweep the complainant under the rug, especially when they come back even angrier than before. </span></p>
<p class="p1">However, there is a way you can turn negative feedback into your best friend, and we are here to help you resolve and conquer the so-called haters with three simple steps (yes, just three!).</p>
<p class="p1"><span class="s1"><a href="https://24fingers.co.uk/wp-content/uploads/2017/09/giphy-4.gif"><img class="size-full wp-image-2956 aligncenter" src="https://24fingers.co.uk/wp-content/uploads/2017/09/giphy-4.gif" alt="giphy (4)" width="500" height="500" /></a></span></p>
<p>First of all, an aggrieved customer will feel they have been personally wronged and so their review or social media comment may appear to be a personal attack on you, causing you to want to immediately argue your defence, and failing at verbal resolution, jump into the ring and go 12 rounds with them… Bad idea!</p>
<p class="p1"><span class="s1"><a href="https://24fingers.co.uk/wp-content/uploads/2017/09/giphy-5.gif"><img class="size-full wp-image-2957 aligncenter" src="https://24fingers.co.uk/wp-content/uploads/2017/09/giphy-5.gif" alt="giphy (5)" width="500" height="262" /></a></span></p>
<p>Now, whilst time is of the essence in regards to responses to online criticism (research has discovered it is crucial to ensure an initial response is provided within the first 30 minutes) &#8211; you firstly must absorb the information, assess the problem being brought up and devise a response. So, sit back, have a cuppa and think about what you’re going to say before you respond… but make it quick! A prompt response will make the aggrieved party feel appreciated and heard, and that’s all any of us want to feel.</p>
<p><a href="https://24fingers.co.uk/wp-content/uploads/2017/09/giphy-6.gif"><img class="size-full wp-image-2958 aligncenter" src="https://24fingers.co.uk/wp-content/uploads/2017/09/giphy-6.gif" alt="giphy (6)" width="350" height="197" /></a></p>
<p>Following a quick initial response acknowledging and apologising to the customer, try to take the issue offline. This doesn’t mean to turn your computer off and cry yourself to sleep, no not at all. Most social media platforms and review websites offer the option for private messaging, therefore contact the customer out of the public eye to resolve the issue. This will give you the opportunity to discuss the issue at length and come to an effective resolution without the prying eyes of everybody else. Once the issue is resolved, respond again to the public comment to ensure future customers can see you’re the world’s greatest employee and have saved the day!</p>
<p><a href="https://24fingers.co.uk/wp-content/uploads/2017/09/source-2.gif"><img class="size-full wp-image-2960 aligncenter" src="https://24fingers.co.uk/wp-content/uploads/2017/09/source-2.gif" alt="source (2)" width="676" height="374" /></a></p>
<p>Finally, it is important to remain professional and polite in your response and to remember the old saying “the customer is always right” – we know you may not think so, but at least pretend yeah? Make sure you respond as yourself and not the company, nobody wants to talk to one of the automated robots you usually find yourself swearing at down the phone whilst the automated voice calmly and infuriatingly tells you to press hash to hear the options again. Also, when possible always offer to compensate the customer if you feel it is warranted, as this will often lead to the complainant giving you and your service another chance to prove that you’re the best out there.</p>
<p>Then, once you have done these three simple steps you will have taken the first steps towards becoming a Jedi master, ready to combat all the negativity on the internet! Or at least the bit which affects you.</p>
<p><a href="https://24fingers.co.uk/wp-content/uploads/2017/09/giphy-7.gif"><img class="size-full wp-image-2963 aligncenter" src="https://24fingers.co.uk/wp-content/uploads/2017/09/giphy-7.gif" alt="giphy (7)" width="500" height="280" /></a></p><p>The post <a href="https://24fingers.co.uk/how-to-conquer-negative-feedback-like-a-boss/">How to Conquer Negative Feedback Like a BOSS</a> first appeared on <a href="https://24fingers.co.uk">24 fingers</a>.</p><p>The post <a rel="nofollow" href="https://24fingers.co.uk/how-to-conquer-negative-feedback-like-a-boss/">How to Conquer Negative Feedback Like a BOSS</a> appeared first on <a rel="nofollow" href="https://24fingers.co.uk">24 fingers</a>.</p>
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